Shipping & Pickup Policy
Delivery
Shipping via Odeliver Courier Service
This is our most commonly used delivery method. Deliveries via Odeliver are usually complete within 2 - 3 business days (unless stipulated otherwise or during holiday/special seasons e.g Christmas or New Years etc...). When an order has been confirmed and packaged, it is then handed over to the Odeliver courier service, from there a driver or representative will then contact the customer with further details on the delivery of their package (date, time, location, payment method etc…). Delivery dates and times are determined by Odeliver themselves, not The Pink Box.
Shipping via Fi Couriers
Deliveries via Pink Box Couriers are sent out weekly and are usually completed within a time frame of 2 - 7 business days (unless stipulated otherwise or during holiday/special seasons e.g Christmas or New Years etc...). Delivery dates and times are confirmed before deliveries are sent out. Upon the completion of your order a customer sales rep will contact you to confirm your delivery details (date, time, delivery fees, total, payment method, drop off points or any other queries you may have on your delivery).
Shipping via TTpost
Delivery dates and times for external couriers such as TTpost, can not be predetermined by The Pink Box, but they can be tracked by TTpost’s “track and trace” feature on their website at www.ttpost.net. Estimated delivery times for TTpost packages are 2 - 10 business days.
Note: Delivery fee is at a flat rate of $55.00 TTD for all delivery options nationwide (both Trinidad & Tobago). International shipping fees may vary and are dependent on the country, state or region.
