FAQ
Where is The Pink Box located?
The Pink Box is located at Shops of Arima, Tumpuna Road North, Arima, Trinidad & Tobago (north building, second floor).
What are the opening hours?
Opening hours are 9:30am – 6pm, Monday – Saturday (unless stipulated otherwise).
Is delivery services available?
Delivery & shipping services are available at an additional fee.
What is the delivery fee?
We have a flat rate delivery fee of $55.00 TTD for all deliveries nationwide (both Trinidad & Tobago). International shipping fees may vary and are dependent on the country, state or region.
What is the time frame for delivery after order confirmation?
See our “Delivery” page for more info.
What is the policy on returns/exchanges on my order/item(s)?
See our “Returns & Exchange Policy” page for more info.
How do I place an order?
Step 1 – browse our website.
Step 2 – select the item(s) you’re interested in (add to cart).
Step 3 – proceed to checkout (enter payment method, shipping info etc…).
Step 4 – place order and await email confirmation of your order
Can I place an order without a customer account?
Yes an order can be placed without a customer account.
What are the form of payments available?
Cash, Direct Bank Transfer, Debit Card and Credit Card, all of which are available for both delivery and in-store purchases.
